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Inventory Management & Order Fulfillment Position

We are a fast paced start up and are hustling everyday. We work as hard and as long as needed to get the job done. We are small, but mighty with strong values in teamwork and a positive and supportive work environment.


RESPONSIBILITIES

Inventory Management

  • Receive deliveries and match against purchase orders
  • Process and stock incoming deliveries
  • Plan and manage organization of storage area
  • Physical scan and reconciliation of inventory reports and database
  • Manage stock levels across multiple warehouses and create transfer orders as needed
  • Ensure proper levels of inventory is allocated to each warehouse
  • Create product labels for planned purchase orders


Ecommerce / Retail Orders Fulfillment

  • Assist with all aspects of online order fulfillment.
  • Prepare/pick/pack shipments for online orders shipped from HQ
  • Oversee and manage packing supply inventory
  • Track and maintain records for outbound packages
  • Manage customer communications regarding shipping issues by phone or email
  • Process customer returns and exchanges


Wholesale Support + Order Fulfillment

  • Provide admin support for Sales Team by entering orders, generating invoices, and assisting customers
  • Prepare/pick/pack shipments for wholesale orders shipped from HQ
  • Prepare pick tickets for wholesale orders shipped from 3PL 
  • Prepare and monitor seasonal wholesale shipments from 3PL
  • Prevent order errors by reviewing for accuracy and pricing discrepancies
  • Frequently review and analyze order holds to release prior to shipping cutoff
  • Ensure accurate logging of returns and customer interactions
  • Track and maintain records for outbound packages
  • Manage RTVs as necessary
  • Generate Available-to-Sell reports based on current stock levels
  • Assist with Showroom sample coordination
  • General UPC & RFID Labels as needed for select retailers


Miscellaneous

  • Assist with outbound shipments to Press and Factory as needed


GENERAL SKILLS

  • Exceptional attention to detail
  • Strong computer skills and the ability to learn new programs quickly
  • Must enjoy customer sales, service, and support
  • Excellent email and phone communications skills with customers
  • Self-starter and problem solver with the determination to provide a remarkable customer experience
  • Enjoys collaboration and working as team, but can also work independently
  • Goal oriented and results driven


QUALIFICATIONS

  • Minimum of two years’ experience in working in a Customer Service and/or Administrative field
  • Minimum of one year working within a premium brand experience
  • Familiar with Inventory Management System or CRM system, Microsoft Outlook and demonstrate Excel knowledge doing VLOOKUPS, Pivot Tables and spreadsheets
  • Physical Requirements - Must be able to lift up to 25lbs
  • Positive, can-do attitude and willingness to roll up your sleeves & take on any task to keep our wheels moving - that's what we all do and what makes startups amazing

This position is full-time and we are looking for immediate hires only!

To Apply:
Please submit your resume and a short cover letter to info@fredasalvador.com telling us about yourself and why you are a great fit for Freda Salvador!